How can we help?
HaulPick is operated by ResidentSpot LLC.
For pickup problems, cancellations, refunds, billing questions, or privacy requests, email administrator@residentspot.org.
Include your account email and pickup ID, if applicable. For a booked pickup, use Report an issue in your dashboard so the case is attached to the job. Do not send passwords, payment-card numbers, or gate codes.
Read cancellation, refund & no-show rules →
Paid bookings are not live yet. Emailing support records a request in your email service; it does not automatically issue a refund or stop a payment.